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US Turf LLC

Updated 2026-07-06 · 1,925 reviewed · 265 listed · Scored from 131 Google reviews · How we rank ›

4.7(131) 78 composite score See reviews on Google ✓ Verified Publishes prices
Landscape Design & Installation
US Turf LLC
Service
Landscape Design & Installation
Reviews
131

What recent reviews say

US Turf excels during the sales and installation phases: quick responses, flexible scheduling, and crews that finish strong jobs in a single day. Many customers leave glowing reviews for the look and the initial experience.

The relationship breaks down after payment. Multiple recent reviews report the company ghosting warranty claims for months or years, missing promised return visits without notice, and failing to deliver on maintenance agreements. Installation shortcuts (skipped weed barriers, unleveled ground) surface problems weeks later that the company then refuses to address.

Recent shift: Yes: the most recent reviews (1-2 weeks ago) split sharply. One glowing five-star review praises Zac and the crew; the oldest complaint (1 star, 2 days ago) describes six months of ignored warranty claims and broken promises. An earlier one-star review (one month ago) adds fresh complaints of poor weed control and nonresponse. The pattern suggests that positive early work is followed by communication collapse when issues arise postinstall.

Praised for
  • professional crew, quick installation
  • responsive on initial contact and early follow-up
  • customizable design and budget flexibility
  • high-quality final result when completed
  • staff knowledgeable and helpful (Jaycob, Zac, Miguel named)
Watch-outs
  • warranty claims ignored after 6+ months
  • no-show appointments without notice
  • poor site preparation (no weed barrier, unleveled ground, existing grass not removed)
  • weed and defect problems develop postinstall
  • communication stops after payment; calls and messages unanswered
  • quarterly maintenance commitments unfulfilled for years
responsive-quotesskilled-crewattention-to-detailno-showpoor-communicationlong-wait-timesquality-plant-materialbilling-disputes
Best for: customers willing to accept strong install work but prepared to resolve postinstall issues independently
Think twice if: warranty claims are important to you; multiple reviewers waited 6+ months with no resolution and company stopped responding after payment

Strengths

  • installation often completed same day or within one week
  • design flexibility and customization within budget
  • named crew leads (Jaycob, Zac) responsive early in project

Worth knowing

  • Jaycob and Zac (named owners); Miguel noted as crew lead
  • artificial grass priced at $6.99/sqft on their website; putting greens at $10.99/sqft
  • several reviews report crews working same day or within one week
  • weed barrier not laid during install in multiple problem cases
  • quarterly maintenance agreements promised but not fulfilled for 2+ years in one case
  • company deleted negative responses on Instagram per one reviewer

What reviews say by service

Landscape Design & Installation
installation quality praised when completed, but site prep shortcuts (missing weed barrier, unleveled ground) lead to weeds and settling weeks later

How it compares

  • Rated 4.7 against a 4.68 average across the 191 landscape design & installation businesses listed here.
  • Has more Google reviews than 91% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 80
Review volume 92
Review recency 100
Review sentiment 46
Profile completeness 100
Verification 30

Rating breakdown

5
121
4
0
3
1
2
3
1
6

Contact

Address
4139 Felter Ln Ste A, Austin, TX 78744

Last verified 2026-07-06

Opening hours

Monday
07:00-20:00
Tuesday
07:00-20:00
Wednesday
07:00-20:00
Thursday
07:00-20:00
Friday
07:00-20:00
Saturday
07:00-20:00
Sunday
07:00-20:00

As listed on Google.

From their website

Services listed
Artificial Grass InstallationPorcelain InstallationSports FieldsDog RunsPutting GreensRock InstallationPlanters (Raised or In-ground)Paver Installation
Published prices
Artificial Grass Installation
$6.99/sqft
Putting Green
$10.99/sqft

As published by the business on its own website; not independently verified.

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Common questions

How quickly can US Turf complete an installation?
Multiple reviews describe same-day or one-week completions. One detailed review noted a four-week delay with crew absences and mid-project personnel changes.
What warranty coverage does US Turf offer?
The business claims a warranty, but recent reviews show multiple customers waiting 6+ months without response or site visits to address defects like weed growth, settling turf, and uneven ground.
What is the price for artificial grass installation?
Their website lists $6.99 per square foot for artificial grass installation and $10.99 per square foot for putting greens.

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Last updated 2026-07-06