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Waterloo Outdoor Design Build

Updated 2026-07-06 · 1,925 reviewed · 265 listed · Scored from 37 Google reviews · How we rank ›

4.9(37) 78 composite score See reviews on Google ✓ Verified
Hardscape, Patios & Outdoor LivingLandscape LightingLandscape Design & Installation
Waterloo Outdoor Design Build
Services
Hardscape, Patios & Outdoor Living, Landscape Lighting, Landscape Design & Installation
Reviews
37

What recent reviews say

Waterloo consistently delivers complete landscape transformations with standout responsiveness and design clarity. Marian leads the design phase, Frank manages builds, and reviews praise the crew's punctual schedules, clean operations, and post-install care. One client flagged the need to stay involved during construction due to subcontractor oversights and a mid-project delay, but praised the final result despite Waterloo's limited intervention in problem-solving.

The team handles broad scopes: front-to-back redesigns, outdoor kitchens, water features, native plantings, and low-voltage lighting. Small projects get the same attention as major commercial work (KVUE newsroom). Design-first planning keeps builds smooth, and staff swap underperforming plants and check in after handoff.

Praised for
  • responsive communication and fast replies
  • design expertise and creative problem-solving
  • professional crew conduct and punctuality
  • quality craftsmanship and finished results
  • collaborative process and listening to client vision
Watch-outs
  • need to supervise every construction step
  • subcontractor accountability gaps
  • project delay from calculation error
responsive-quotesskilled-crewattention-to-detailpunctualreliable-scheduleclean-up-after-jobknowledgeable-staff
Best for: homeowners and commercial clients wanting full redesigns managed by a responsive designer.
Think twice if: you prefer a hands-off experience; subcontractor oversights occurred despite Waterloo's lack of direct involvement in resolving them.

Strengths

  • Marian Mayer's design expertise and rapid turnaround
  • end-to-end project management with Frank's build team
  • willingness to work with tight scopes and tight deadlines
  • post-install plant care and follow-up

Worth knowing

  • Marian Mayer leads design; Frank oversees builds
  • team builds custom steel planters, cedar fencing, concrete steps, and outdoor kitchens
  • post-install follow-up includes plant swaps if varieties underperform
  • design-first planning reduces construction friction
  • handles both small zoom-call projects and major commercial work (KVUE newsroom courtyard)

What reviews say by service

Landscape Design & Installation
Marian's rapid design process with detailed visuals earns consistent praise for listening to client wishes and value engineering to budget.
Hardscape, Patios & Outdoor Living
Reviewers praise custom steel edging, concrete steps, outdoor kitchens, cedar fencing, and limestone rebuilds for quality and fit with home style.
Landscape Lighting
Low-voltage lighting mentioned as part of complete yard redesigns; no specific complaints or detailed praise.

How it compares

  • Rated 4.9 against a 4.68 average across the 191 landscape design & installation businesses listed here.
  • Has more Google reviews than 72% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 88
Review volume 69
Review recency 100
Review sentiment 67
Profile completeness 75
Verification 30

Rating breakdown

5
35
4
1
3
1
2
0
1
0

Contact

Last verified 2026-07-06

Opening hours

Monday
08:00-17:00
Tuesday
08:00-17:00
Wednesday
08:00-17:00
Thursday
08:00-17:00
Friday
08:00-17:00
Saturday
Closed
Sunday
Closed

As listed on Google.

From their website

Services listed
Landscape designGarden designDeck designInstallationOutdoor living spacesOutdoor BBQPool remodelingOutdoor kitchens

As published by the business on its own website; not independently verified.

Request a quote from Waterloo Outdoor Design Build

Goes to the directory operator. We never sell your details.

Common questions

Do they work with small projects?
Yes. One reviewer noted it was difficult to find a company willing to consult on a small scope, but Waterloo offered a Zoom meeting and design options.
What if plants don't work out after installation?
The team checks in post-install and will swap out plants if they aren't performing well in your space.
Do they handle both front and back yard work?
Yes. Most reviews describe complete front-to-back redesigns, including side yards where applicable.

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Last updated 2026-07-06