48 low data
Elder's Landscaping
5.0(1)✓ Verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Lawn Care & MaintenanceLandscape Design & Installation
Southern Turf Co.®
Lawn Care & MaintenanceLandscape Design & InstallationIrrigation & Sprinkler Systems
- Services
- Lawn Care & Maintenance, Landscape Design & Installation, Irrigation & Sprinkler Systems
- Reviews
- 739
What recent reviews say
Southern Turf installs artificial turf for residential and commercial spaces across Austin. Most customers experience smooth projects from quote through installation, with named team members like Chad, Erin, Shane, and Oscar earning repeated praise for patience and expertise. Staff return to fix seams and check on rain-affected sites, and crews clean daily. One customer faced delayed turf pickup after installation, billing confusion, and slow warranty response, though management addressed the complaint in person and escalated resolution.
The company offers multiple turf grades (including pet-focused K-9 options) and works with Costco and Home Depot. Turnaround is typically one to two days on-site. Price positioning sits between competitors, though one reviewer noted Chad negotiated better value than higher initial quotes. Most flag the low-maintenance appeal and weekend reclamation as major wins.
Praised for
- professional communication and responsiveness
- skilled installation crew and project management
- attention to detail and quality workmanship
- punctual and efficient service
- clean site management and follow-up care
Watch-outs
- post-installation cleanup delays
- billing and payment process friction
- inconsistent communication between sales and installation teams
- warranty response and scheduling
punctualskilled-crewattention-to-detailresponsive-quotesclean-up-after-jobknowledgeable-staffflexible-schedulingreliable-schedule
Best for: homeowners wanting low-maintenance yards and pet owners seeking durable artificial turf
Think twice if: you need responsive after-sale service or warranty work; one customer faced multi-week delays on post-install item pickup and warranty voicemail response
Strengths
- named account managers provide consistent communication throughout projects
- crews proactively monitor installation sites during adverse weather
- multiple turf grades available, including pet-friendly options
- daily site cleanup and post-install seam refinement
Worth knowing
- Named staff praised across reviews: Chad Walters (detailed planning, budget negotiation), Erin Keller, Shane (patient consultation), Oscar, Aaron H., Jason D. (management)
- High-flow K-9 turf grade available for dog owners
- Projects typically complete in one to two days on-site
- Crew proactively returned during heavy rain to monitor site stability and drying
- Seam work refinement conducted day after installation
- Costco partnership allows Costco warranty and materials sourcing
What reviews say by service
- Lawn Care & Maintenance
- customers praise maintenance-free benefits and lasting durability; one 4-star reviewer noted water retention issue in putting green requiring warranty follow-up
- Landscape Design & Installation
- staff provide detailed consultation and design walk-throughs; customers highlight patience answering questions and accommodating custom requests
- Irrigation & Sprinkler Systems
- not clearly addressed in reviews; one putting green customer noted water retention after rains but no mention of irrigation system involvement
How it compares
- Rated 5 against a 4.68 average across the 191 landscape design & installation businesses listed here.
- Has more Google reviews than 99% of the businesses in this directory.
How we scored this
Scoring Method Star rating 99
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30
Rating breakdown
5
730
4
3
3
1
2
1
1
4
Contact
- Phone
- +1512-601-8406
- Address
- 5608 Parkcrest Dr #200, Austin, TX 78731
Last verified 2026-07-06
Opening hours
- Monday
- 07:00-19:00
- Tuesday
- 07:00-19:00
- Wednesday
- 07:00-19:00
- Thursday
- 07:00-19:00
- Friday
- 07:00-19:00
- Saturday
- 07:00-19:00
- Sunday
- 07:00-19:00
As listed on Google.
From their website
Services listed
Residential TurfCommercial TurfAthletic CourtsMaintenance Services
As published by the business on its own website; not independently verified.
Common questions
- How long does an installation take?
- One to two days on-site, depending on project scope. Staff return the next day for seam refinement if needed.
- Do you offer pet-friendly turf options?
- Yes. They stock high-flow K-9 turf specifically designed for dog use and durability.
- What happens if weather disrupts the installation?
- Crews monitor conditions and proactively return to check on site stability, waiting for proper drying before proceeding.
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