- How long does a typical project take?
- Simple jobs (stock tank pad, small patio) finish in one to three days. Full backyard redesigns range from one week to three weeks, though one reviewer reported extended timelines with multiple missed end dates.
- Does Charlie meet with you before the project starts?
- Yes. Reviews describe detailed site walkthroughs where Charlie asks questions about how you use the space, irrigation needs, budget, and long-term goals rather than arriving with a preset proposal.
- Who actually does the work on-site?
- Mostly subcontractors, not direct Cutters employees. Reviews name crew members Jose, Jesus, and Erasmo. One complaint noted workers lacked on-site direction and proper plans.