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Crafted Outdoor Living & Design

Updated 2026-07-06 · 1,925 reviewed · 265 listed · Scored from 34 Google reviews · How we rank ›

4.6(34) 73 composite score See reviews on Google ✓ Verified Publishes prices
Hardscape, Patios & Outdoor LivingLandscape Design & InstallationIrrigation & Sprinkler Systems
Crafted Outdoor Living & Design
Services
Hardscape, Patios & Outdoor Living, Landscape Design & Installation, Irrigation & Sprinkler Systems
Reviews
34

What recent reviews say

Most customers report successful outdoor transformations with skilled crews and professional design consultation. However, two substantive complaints detail major irrigation failures, unfinished projects, extended delays, and poor communication that required customers to spend $15,000 and weeks managing repairs themselves.

The steel pergolas and patio hardscapes draw consistent praise, yet irrigation systems failed within a year, and project timelines often exceeded estimates. Jeremy leads the design phase but is reportedly absent during installation. Budget adherence and responsiveness vary sharply across jobs.

Praised for
  • professionalism and courtesy
  • craftsmanship and attention to detail
  • responsive and communicative
  • creative design and expertise
  • clean work practices
Watch-outs
  • project delays and poor communication
  • substandard installation quality on specific services
  • lack of accountability and follow-up
  • material quality and durability issues
skilled-crewattention-to-detailresponsive-quotesclean-up-after-jobpoor-communicationlong-wait-timesquality-plant-materialpunctual
Best for: Homeowners prioritizing steel pergola and custom hardscape design over schedule certainty.
Think twice if: Your project includes irrigation or has a hard deadline. Delays and irrigation failures were documented; installation crew accountability and Jeremy's on-site presence vary.

Strengths

  • Steel pergola and hardscape craftsmanship
  • Integrated outdoor kitchen and fire feature design
  • Jeremy's consultation and creative problem-solving
  • Daily site cleanup during projects

Worth knowing

  • Jeremy leads design consultation; installation crew often works without him on-site
  • Steel pergolas with lighting consistently praised
  • Irrigation system failures documented (leaks, improper installation, no license proof provided)
  • One $50,000 project ran 3+ months over estimate; another project left half-finished without notification
  • One outdoor kitchen had crumbling cinderblock base instead of polished concrete as shown in samples
  • Firepit ($800) removed from invoice after poor construction
  • Daily site cleanup noted as standard practice
  • Budget adherence mentioned positively in some reviews

What reviews say by service

Hardscape, Patios & Outdoor Living
Steel pergolas and limestone patios consistently praised for materials and craftsmanship; steel edging unevenness reported in one job.
Landscape Design & Installation
Design consultation and creative problem-solving praised; delayed timelines and poor design guidance on plant selection in one instance.
Irrigation & Sprinkler Systems
Complete failure within a year (leaks, improperly installed sprayers, temporary patches, low-quality materials); no irrigation license proof provided.

How it compares

  • Rated 4.6 against a 4.68 average across the 191 landscape design & installation businesses listed here.
  • Has more Google reviews than 68% of the businesses in this directory.

How we scored this

Scoring Method
Star rating 76
Review volume 67
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Rating breakdown

5
30
4
0
3
0
2
1
1
3

Contact

Address
9442 N Capital of Texas Hwy 1 Suite 500, Austin, TX 78759

Last verified 2026-07-06

Opening hours

Monday
08:00-18:00
Tuesday
08:00-18:00
Wednesday
08:00-18:00
Thursday
08:00-18:00
Friday
08:00-18:00
Saturday
08:00-18:00
Sunday
Closed

As listed on Google.

From their website

Services listed
Steel pergolas and shade structuresOutdoor kitchens and built-insModern patios and hardscapesFire features and built-in seatingDecking and modern woodworkLandscape design and outdoor planningLighting and landscape enhancementsSpecialty features and wellness additions
Published prices
Outdoor builds
mid five figures

As published by the business on its own website; not independently verified.

Request a quote from Crafted Outdoor Living & Design

Goes to the directory operator. We never sell your details.

Common questions

Do they handle irrigation, or just hardscapes and design?
Yes, they install irrigation systems, but one detailed review documented failures across multiple components within a year of completion.
How long do projects typically take?
Timelines vary significantly. One $50,000 backyard project took over three months instead of the promised four weeks. Another was left half-finished with no notice. Others are praised for staying on or finishing early.
Will Jeremy be on-site during my project?
Jeremy leads the design phase and consultation. During installation, crews work mostly without him present, which one customer cited as a problem during delays.

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Last updated 2026-07-06