Five-star reviews highlight fast scheduling, communicative crews (David, Brian, Ryan, Josh named), and thorough cleanup. Negative reviews cluster on billing surprises: customers report being charged triple quoted amounts with little explanation, and rain-triggered extra mows added without clear upfront consent. The billing friction and inconsistent pricing practices create a reputation gap between good field service and poor front-end transparency.
Service quality on the day is generally solid when expectations are clear. The core tension is commercial behavior: whether extra charges for weather-related growth or rushed quotes reflect legitimate upsells or avoidable confusion.
Last verified 2026-07-06
As listed on Google.
Credentials claimed:Licensed & Insured
As published by the business on its own website; not independently verified.
Long-term customers praise Elements for design creativity, plant quality, and named account managers who stay responsive; recent major projects command loyalty. However, ongoing customers report gaps: maintenance feels pricey for basic work, repairs go unfinished despite repeated calls, and some face billing disputes or property damage with little recourse.
Wellspring earns consistent praise for lawn care quality and staff knowledge, especially Augustine. A small fraction of customers report serious equipment damage (cut sprinklers, broken doors, plants damaged by weed-eaters) and one significant billing dispute over a paused account that went unresolved for months.
Enrique and his crew consistently arrive on time, communicate throughout projects, and deliver finished lawns and landscapes that exceed expectations. Work ranges from sod installation and site prep to grading and brush clearing; the team works cleanly, honors budgets without upselling, and treats every job with care and detail.
Last updated 2026-07-06